You know where every delivery is.
Your customer knows before they call.

We put agents on your deliveries: they track them, warn the customer if something runs late, and build the report.

Review my operation
Today versus with the agent

The same day, told twice

How it happens todayWith the agent inside
08:10An incident is solved over the phone and recorded nowhere.It is logged, with the cause and who solved it.
11:30The customer calls to ask about their delivery.The customer already got the notice, with the cause and the new time.
14:00Dispatch calls three drivers to find out where they are.The status of every open route is already there, without calling anyone.
Next MondayThe meeting argues about where the week got stuck.The report arrives with the costliest point already flagged.
What you already work with

You do not switch systems. The agent works inside the ones you use.

Fleet telematics and GPS
Stops, times, and driving
Routes, traffic, and ETA
Rain and closures on the route
Orders and committed windows
The day's route plan
Confirmations from drivers
Notices and customer replies

These are examples. If your operation lives in another system, the agent connects to that one.

How the agent works

You ask it the way you would ask someone on your team.

It reads what your systems already record, cross-checks it, finds the cause, and hands you the document. Anything that goes outside waits for your signature.

Your knowledge
SamsaraFleet GPSGoogle MapsRoutes and trafficAccuWeatherWeather on the routeSAPCommitted windowsGmailCustomer emailYard times
Logistics agent
Tell me which of today's deliveries are late and why, and draft the notice for the ones we already know will not make it.
Logistics agentOf 14 routes, two will not make it: route 7 got stuck 40 minutes in the yard and route 12 left late because of loading. The notices are drafted.
Today's deliveries · 14 routesTuesday 11:30

12 of 14 routes make their window. Routes 7 and 12 do not: the notice to their customers is drafted.

Minutes against the delivery window, routes by rangeOn timeLate
05109On time31 to 1516 to 30131 to 4546 to 601+60
On-time deliveries, last 7 daysOn time95% goal
80%90%100%95% goalMonTueWedThuFriSatToday

Causeroute 7, yard wait; route 12, late loading.

Read fromSamsara ·Google MapsGoogle MapsGoogle SheetsOpen in Google Sheets
Notices drafted, one per affected customer
None goes out until you approve what it tells the customer.
  1. DetectedToday 10:52Route 7 falls out of its delivery window
  2. DraftedToday 10:54The customer notice, with cause and new time
  3. SignedWaiting for your signatureIt goes out when a person approves it, not before
Next step

Let your customers hear about the delay before they ask, without anyone on your team chasing it.

Review my operation