After the sale, the client needs someone who understands both their operation and the platform. You own that relationship: what is operating, what changed with data, what comes next and what should not be done.
The role
- Lead regular meetings with each client and their results.
- Translate what the client asks for into work for the team.
- Post progress to the client's log in business language.
- Spot what is worth operating next, and what isn't.
Your first 90 days
- Day 30
You get to know the clients and their projects; you join meetings.
- Day 60
You own a client relationship.
- Day 90
You present measured results for your accounts.
Stack and tools
Nuvnext platformGoogle WorkspaceBasic SQL
What we look for
Must have
- Technical experience and client experience at the same time.
- You explain technical things in business language.
- You organize the work of several people.
- You say no when something isn't good for the client.
Nice to have
- Operations experience in logistics, construction or manufacturing.
- Project management.
- Some programming.
What working here is like
What you build goes into products that operate real organizations. You work directly with the founders, with no layers between your code and production, under the same rule we give the intelligence: a person signs what is critical.